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UCM6xxx Series IP PBX Lightweight Call Center Guide İLETİŞİM – İTO
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- Concentrix | A Global Technology and Services Leader
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bazı kaynaklar;
https://www.grandstream.com/hubfs/Product_Documentation/ucm6xxx_call_center_guide.pdf
https://www.ito.org.tr/tr/iletisim
https://www.dialpad.com/blog/ai-changing-call-centers/
https://www.convoso.com/blog/call-center-analytics/